Privacy Policy

Our privacy policy elaborates on how talktotrader.com (also referred to as talktotrader.com , we, our, and us) collects, holds, uses, and shares the personal data of any user (Consumer, Trader, or Visitor). Read this document carefully to understand our terms and conditions.

Any information related to a specific individual, business, or organization that can be used to track down their identity is known as Personally Identifiable Information or PII. This information may include name, address, e-mail, phone number, or any other related information.

The personal information of the users is required in order to process their queries, promote their services, resolve any disputes, and validate reports and reviews. This information is erased after a specific time or if it becomes obsolete. The following categories will further explain why we require the personal information of our users:

• Past or Current Customers: Personal information is required to register as a customer at talktotrader.com . This information will be utilized when you place a trader request on our website.

• Past or Current Traders: Businesses and individuals registered as traders are identified and segregated based on their trades, areas, and other information that they provide.

The type and quantum of information that we collect about the users depends on the nature of their use of our website. We may collect the information, such as their names, addresses, websites, e-mail addresses, contact information and any other information that is required for the smooth processing of our website’s system.

We collect this information from different sources, such as their registered account on talktotrader.com , their website (if any), social media platforms, etc. However, the extent of collecting personal information may vary for different user categories, i.e.:

• Current or past customers who are registered on our website.
• Current or past traders who are registered on our website.
• Individuals who are accessing our website to visit.

The collected information is used for numerous purposes. However, as per law, we collect, use and retain the personal information of our users on a lawful basis. Furthermore, our users provide us with their consent when they agree to our terms and conditions to process their data within our legal obligations.

The collected information is used for the following processes:

• To provide or gain services from our users.
• To verify their information and identity.
• To make contact with our users.
• To validate any reports and reviews.
• To keep accurate records as per the law.
• To ensure the smooth operation of our website.

We may seek third-party assistance to analyze and improve our services. These third parties are trusted service providers and will use your data on our behalf to carry out necessary purposes. Moreover, they may also use your information for their own processes when required, which will be done in accordance with their privacy policy and data protection regulations. This may involve the following services:

• Professional verification
• Web analytics
• Maintenance services
• Data storage
• Database management
• Payment processes

Furthermore, we may disclose your information to other relevant professionals, organizations, and institutions in specific circumstances, such as:

• Accountants, auditors, legal advisors and other consultants.
• Joint ventures and business partners
• Sellers or buyers of our business
• Insurers
• Courts or their appointed individuals
• Government departments, including local government, police, regulatory authorities, FTC and the revenue department.

We may seek third-party assistance to analyze and improve our services. These third parties are trusted service providers and will use your data on our behalf to carry out necessary purposes. Moreover, they may also use your information for their own processes when required, which will be done in accordance with their privacy policy and data protection regulations. This may involve the following services:

• Professional verification
• Web analytics
• Maintenance services
• Data storage
• Database management
• Payment processes

Furthermore, we may disclose your information to other relevant professionals, organizations, and institutions in specific circumstances, such as:

• Accountants, auditors, legal advisors and other consultants.
• Joint ventures and business partners
• Sellers or buyers of our business
• Insurers
• Courts or their appointed individuals
• Government departments, including local government, police, regulatory authorities, FTC and the revenue department.

Unless otherwise specified, our data retention policy follows the following criteria:

• As long as we manage our relationship and operations, or have other business needs.
• As long as we are providing services or availing your services.
• As long as the Data Protection Act 2018 allows retention of your personal information

Moreover, in order to comply with the legal requirements, our automated data cleansing actions take place at a pre-determined frequency to clear the users’ personal details.

• The personal details of a reviewer will be anonymized after XX days (excluding first or last name).
• Consumers’ details from missed appointments will be anonymized after XX days (excluding first or last name)
• Any general inquiries will be removed from the website after XX days.
• Any closed leads or those which have become talktotrader.com members will be removed after X years.
• Archived details of any dormant member will be removed after a period of X Years.
• Consumer requests to us are anonymized after X years. This includes e-mails, callback requests and SMS.
• Details of the users who have left suggestions and help questions are removed after X Years.

The Data Protection Act 2018 helps you control the usage of your personal information by websites, organizations and the government. This act strictly protects your sensitive information, including:

• Political opinions
• Race
• Ethnic background
• Trade union membership
• Genetics
• Health
• Religious beliefs
• Biometrics (if used)
• Sex life or orientation

The Data Protection Act 2018 also grants you the right to have control and knowledge of your information. You have the right to:

• Access your personal data
• Made corrections and updated your data
• Know how your data is being used
• Have your data erased
• Limit or stop the processing of your data
• Data portability
• Make objections to the processing of your data
• Restrict your data to be used in automated processes of decision-making and profiling.

According to the Data Protection Act 2018, we, as the collectors, retainers and controllers of your data, are obliged to:

• Use your data fairly, transparently and in accordance with the law.
• Use it for specified and explicit purposes.
• Use it for relevant purposes or for what is necessary as per legal requirements.
• Keep it accurate and up-to-date
• Do not hold your personal information for longer than necessary.
• Handle your data responsibly and keep it securely.

The following information about every visitor is saved in our server logs:

• Internet Protocol (IP) Address
• Browser and Operating System type
• Internet service provider (ISP)
• Time and date of the visit
• The visited URL
• Any additional information (in case of an error)

You can read our cookie policy in detail here

If you have questions about this Privacy Policy, contact us: